As technology continues to develop, mobile applications help improve customer service by making it more practical and convenient, creating a positive impact on customer satisfaction. This is due to the increasing number of people who rely on smartphones for daily activities and prefer simple, easy-to-use applications for various needs, whether on Android or iOS platforms.
Therefore, PT Gadai Valuemax Indonesia, as a pawn service company, continues to provide the best solutions by launching a mobile-based application that integrates various pawn services in one app, such as item pickup / online pawn services, preliminary appraisals, gold price updates, and a jewelry sales catalog.
To conduct pawn transactions, customers can start by downloading the Gadai Valuemax application from the Play Store for Android users or the App Store for iOS users. After registering personal data, customers can click “Apply for Pawn” and complete the required information. We will then confirm the item pickup date. Next, an appraiser will visit the customer, assess the item, and determine the loan amount. If the customer agrees with the loan amount, the funds will be transferred to the customer’s bank account. If the customer does not agree or the loan application is rejected, the collateral item will be returned to the customer.
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